FREQUENTLY ASKED QUESTIONS

Our treatments are not suitable for pregnant or breastfeeding women. Children under the age of 16. Parental consent is required for clients under the age of 18.

The treatment is performed in 3 x 20 minutes intervals. The process can take up to 90 minutes which includes set up, consultation and after care instructions.

You should avoid eating or drinking anything except water for the first 3 hours following your treatment, as well as avoiding dark foods and beverages for the first 42-72 hours following your treatment due to the pores in the teeth being open which makes your teeth vulnerable to stains.

We encourage all of our clients to brush, floss thoroughly for 2 weeks prior if they choose not to do a dental clean. We recommend you allow a gap of 2 weeks from any dental work before booking in your treatment to avoid sensitivity.

Our clients usually receive 4-7 shades whiter. This depends entirely on the person’s physiology, you need to have a realistic expectation of your treatment and we encourage you to work with your technician to achieve your desired results.

We highly recommend having a 6 week top up after the first treatment to enhance, lock in your bright whites and then every 3-12 months. Results all depend on your oral hygiene, life style and daily habits. Your results will last longer if you avoid tea, red wine and smoking, drink coffee through a straw. 

You can maintain your results by following these very simple steps which are:
Good oral hygiene practices.
Avoid staining food, drinks such as tea/coffee/red wine. If you do chose to have coloured drinks consider using a straw to prevent staining.
Book in for a top up every 3-12 months to maintain your shade.
If you smoke or drink lots of coffee or any dark staining foods, drinks you will need a top up more often.

Some clients may experience some sensitivity, mainly if they have a history of sensitive teeth, however this is only a temporary symptom and will settle back to normal within 24-48 hours.

Bright Whites By J treatments and products are proven to be both safe and effective. Bright Whites By J and team are fully licensed and insured with all lamps and products compliant with Australian guidelines.

We offer mobile treatments around Sydney

Monday – Friday
8.30am – 8.30pm

We work in Batemans bay & ACT & Wollongong once a month.

11am – 6pm

We ship from Sydney, Australia and orders are processed Monday – Friday before 4pm.

• Please allow 1-2 business days for handling time and then you will receive a confirmation text with a tracking number once your order is shipped. Orders can take an extra 4-7 business days due to the coronavirus disruptions.
• Express shipping is available upon request. 
• International orders are shipped via DHL & can take up to 8-10 business days.

(Please note that if customs declaration applies, transit time can increase. Please regularly check your tracking number.)

We thank you for your understanding and patience in this time. 

If all aftercare instructions are followed correctly, the gem will last between 6-23 months. The natural acidity of your mouths saliva, diet plays a big part on how long the gem lasts. 

Yes absolutely, how ever once the gem/jewels comes off you will need to have your teeth teething redone due to having a patch where the gem/jewels were placed. 

No the gem are bonded to the enamel like an orthodontic bracket without any drilling or discomfort. How ever once the gem comes off there will be adhesive residue on the surface which can be removed at your next dental appointment. 

No if you have a tooth that is artificial or crowned the tooth gem will not adhere to the artificial tooth. 

If you are ready to remove your tooth gem before it naturally falls off you can have it removed by your dentist at your next routine visit. 

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