TERMS & CONDITIONS

Refunds and Cancellations

We require 48 hours notice to be given for any appointment or workshop cancellation. We do not accept “change of minds” for deposits or refunds. If the cancellation of the treatment or workshop is within 48 hours, we will retain your deposit.

Privacy Policy

Bright Whites By J takes reasonable steps to ensure confidentiality and privacy obligations in relation to the protection of your personal information. When purchasing a product you will be asked to supply information and agree that it is correct and accurate at the time of purchase. Bright Whites By J and team take no responsibility for unauthorised use of credit cards or payment facilities used by family members or friends of the card or account holder. No refunds or costs of claims will be paid by us when this takes place. You also agree to pay all charges incurred to purchase this product including any shipping and handling charges as advised at the time of purchase.


Product Use

By placing an order through Bright Whites By J you accept all the risks associated with the product and agree the manufacturer of the product will not be liable for any unexpected results or complications that may arise as a result of the use of the product. It is the users responsibility to check the ingredients of any products before hand to ensure you are not allergic to any of the ingredients. Under the Australian Consumer Law, you are only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees.

You agree

YOU SHOULD NOT USE OUR PRODUCTS IF YOU ARE UNDER 18 YEARS OF AGE, ARE PREGNANT, HAVE HEALTH PROBLEMS, PERIODONTAL DISEASE OR GUMS THAT ARE IN POOR CONDITION, OVERLY SENSITIVE TEETH, WEAR BRACES, HAD RECENT ORAL SURGERY, DECAYED TEETH, HAVE ROOTS THAT ARE EXPOSED.

Teeth Whitening Disclaimer

The degree of effect of the whitening will vary from client to client, depending on the structure of the teeth, the number of applications, or the duration of time that the system is used. Teeth whitening fades with time and any unexpected results may be reversible.

Shipping

We ship from Sydney, Australia and orders are processed Monday – Friday before 4pm.

• Please allow 1-2 business days for handling time and then you will receive a confirmation text with a tracking number once your order is shipped. Orders can take an extra 4-7 business days due to the coronavirus disruptions.
• Express shipping is available upon request.
 • International orders are shipped via DHL & can take up 8-10 business days.

(Please note that if customs declaration applies, transit time can increase. Please regularly check your tracking number.)
We thank you all for your patience & understanding.

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